SHIPPING + RETURNS

We aim to ship orders within 1-3 business days.

Shipping (United States):

Screen prints, apparel and other merchandise are sent by the United States Postal Service (USPS). Screen prints (under 11x14 in) are sent flat with reinforced backing, bubble wrap and any other necessary packing materials, using a cardboard sleeve or larger cardboard box. Screen prints (over 11x14 in) are sent rolled in postal tubes that have a large diameter ensuring the artwork is not tightly rolled. This ensures that purchased items arrive undamaged. All orders will be provided with a tracking number for your peace of mind.

Shipping (International):

Screen prints, apparel and other merchandise are sent by the United Parcel Service (UPS). See above for packaging details. Items shipped outside the US may take up to two weeks to be delivered.

Duties and Taxes

If your order is being shipped outside of the United States, it will be subject to duties and import taxes. This is the responsibility of the customer, and will be billed directly by the customs office of the destination country.

Returns

I hope that you are happy with your purchase, but if for any reason you are not pleased with your item(s), do not hesitate to email me here:

vaivacreative@gmail.com

I cannot accept returns on any screen prints as potential damage may occur during transit back to me. This would prevent the artwork from being resold. I do accept returns for other merchandise such as apparel, stationary and non-screen print related orders within 14 days of purchase. Items must be in their original condition. 

If your item arrives in less than ideal condition, contact the email above. If possible, please provide images of the damage and I will replace your item as quickly as possible (subject to availability).

Please return to:

Vaiva Rimeika
904 Backspin Ct
Newport News, VA 23602

Please note we do not refund original shipping costs. You will also be responsible for return shipping costs. 

I recommend using a trackable shipping method so that you can track the status of your return shipment. This will ensure your returned item arrives safe and sound.

Please email vaivacreative@gmail.com if you have any further questions.

As always, thank you for supporting my craft!